Services

Fractional COO/CAO Support

Have you matured out of the unpredictable start-up phase and reached a tipping point where you need ongoing high-level guidance but don’t have the budget or staffing to justify a full-time executive?


I provide fractional Chief Operating Officer (COO) and Chief Administrative Officer (CAO) services, part-time and on-demand, to provide you with strategic counsel including:

  • High-level operational management and strategic direction

  • Process improvement guidance to increase efficiency

  • Key Performance Indicator (KPI) development and tracking

  • Operational risk analysis and risk mitigation

  • Change management planning

  • Performance management

  • Training and development programs

  • Workforce, culture, and engagement strategies

  • Mentoring and coaching, and ensuring team alignment to company goals

  • Board governance, approval processes, and meeting agendas

Project Consulting

Do you have a specific challenge that you don’t have the time or team capacity to tackle, where a fresh set of eyes with deep experience or a partner to execute would be a game changer?

Whether on a one-time project basis or ongoing retainer, I will help you solve your business challenges. If you are looking for more than solutions, I will also implement and continually customize the solutions we put into place.

Operations:

  • Operational efficiency audit

  • Process and resource allocation recommendations

  • Project management for high-impact initiatives

Strategic Planning:

  • Strategic planning workshops

  • Strategic plan, roadmap, timeline, and Key Performance Indicator (KPI) development

  • Ongoing support, assessment, and management, including project management for driving KPIs

Leadership:

  • Team alignment, roles and responsibilities, and culture building

  • Leadership coaching and development (both to support specific events like a reorganization or merger, as well as ongoing professional growth)